Quality Assurance Survey

Thank you for taking the time to let us know how we are doing.

  1. Please provide the following contact information:

    Name
    Home Phone
    E-mail

  2. Was the operator that scheduled your appointment courteous and helpful?

    Yes
    No

  3. Did our technician show up on time for your appointment?

    Yes
    No

  4. Was our technician neat, courteous and helpful during your service call?

    Yes
    No

  5. Did the technician explain the repairs that needed to be done?

    Yes
    No

  6. Were the prices for the repairs presented upfront?

    Yes
    No

  7. Did you have Empire Plumbing & Air Conditioning perform the work?

    Yes
    No

  8. Do you fee the service you received was......

    Excellent
    Good
    Poor

  9. Would you refer Empire to your family and friends?

    Yes
    No

  10. Would you like a manager to contact you?

    Yes
    No

  11. Comments:


Empire Plumbing & Air Conditioning
Copyright © 2008. All rights reserved.
Revised: 11/25/08